CRMintermediate setup

Zoho CRM

Full-featured CRM with an aggressive free tier

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A comprehensive CRM with contact management, deal tracking, workflow automation, and reporting. Notable free tier for very small teams and low per-user pricing compared to Salesforce or HubSpot at scale.

Pricing: Free tier; paid plans roughly $14–$52/user/mo

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Best for

Owners who already use other Zoho apps
Teams needing a full CRM on a tight budget
Businesses that will grow into workflow automation

Not the best fit for

Owners who want the polished, opinionated feel of newer CRMs
Teams that need heavy native SMS

Pros

Free tier is genuinely usable
Wide feature coverage per dollar
Deep integration with the rest of Zoho

Cons

UI can feel dated compared to newer CRMs
More configuration required to feel dialed-in

Compare Zoho CRM against

Zoho CRM vs Close Zoho CRM vs HubSpot Zoho CRM vs Pipedrive

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Pricing shown is an estimate based on publicly listed plans and can change at any time. Confirm current pricing with each vendor.